Police Support
The police advice is to report any information or suspicious activity to the police as soon as possible using the non urgent number 101 or 999 in urgent cases.
Police Survey 2022/2023
Commissioner Zoe launches survey to measure public trust and confidence in North Yorkshire Police
Police, Fire and Crime Commissioner Zoe Metcalfe has today launched an online survey which invites the public to complete a set of questions that will gauge the level of public trust and confidence in policing response across North Yorkshire and York.
The survey takes under 5 minutes to complete and is open to everyone, whether they’ve been a victim of a crime, a witness, a suspect or have an opinion to give on how they would perceive to be treated by the police if a situation occurred.
Responses will influence Commissioner Zoe’s wider work, to promote change, ensure accountability and spread best practice and high standards of Police service.
Commissioner Zoe said:
“It is within my role to hold the Chief Constable to account, and so I want to regularly hear from members of the public to understand the level of trust and confidence they have in their police force here in North Yorkshire and York, to ensure it’s delivering a service which keeps people safe and feeling safe.
“As set out in my Police and Crime Plan it is a priority of mine to engage with all communities, to identify need and risks and to reassure. I can’t do this without your feedback, and whether this is obtained through a survey, at a public event or through one of my advice surgeries, please know that you are listened to and can make a difference.
“It is my intention to see an increase in public trust, confidence and satisfaction over the next two years evident through increased reporting, a reduction in complaints and more positive experiences for those who encounter the police, whoever you are, and wherever you are.”
Lisa Winward, Chief Constable of North Yorkshire Police said:
“We are committed to working with the Commissioner to establish a systematic approach to surveying the public and tracking the level of public confidence and trust in North Yorkshire Police. We welcome the opportunity that the Commissioner is establishing for the public to provide feedback on the services and support that we provide to local communities and look forward to receiving the survey results.”
The survey will remain on the Commissioner’s Website indefinity and welcomes ongoing responses that will be reviewed on a quarterly basis and published in May 2023
Please complete the survey here: https://bit.ly/TrustConfidence
A more comprehensive ‘Perception’ survey will launch in early 2023 for anyone wanting to submit more detailed feedback on police services.
Community Messaging
North Yorkshire Community Messaging is a free system that lets people register to receive the latest crime notifications and community news in their neighbourhoods.
North Yorkshire Police is geographically England's largest single county force and the messaging system the biggest of its kind in the country. Particularly in rural areas, community messaging can be used to share messages and appeals across a wide area very quickly. The service has been designed to allow people who live or work in North Yorkshire and the City of York to get information when they want, and how they want it.
Users can tailor preferences for the type of the message they receive, their preferred channel (phone, text, or email) and the locations that matter to them. Topics include details about:
- crime and other police incidents, including missing people and witness appeals
- rural policing, including crimes against farms and rural businesses
- anti-social behaviour
- road safety, including road closures and traffic updates
- neighbourhood news and events, such as invitations to public meetings
Users can even choose to register multiple locations, not just a home address - ideal if they want to know more about where their children go to school, where family members live, places to socialise and around their place of work.
Registering is safe, secure and easy, and taking less than five minutes. Just visit https://www.northyorkshirecommunitymessaging.co.uk/ on a smartphone, or PC to get started.
The alerts that members of the public receive are not confidential, so are able to be shared with friends and family. Users may wish to encourage others to sign up to Community Messaging, so they can receive their own alerts. The system will also be the point of contact with all Neighbourhood Watch groups in their area.
The Police say 'Information and intelligence received from the public can be absolutely crucial in preventing and detecting crime and anti-social behaviour, so the more people that join Community Messaging, the safer North Yorkshire will be'.
The system is free to join and easy to use. Signing-up takes less than five minutes, so everyone is encouraged to visit the website and get started.